Genue Labs — support

A human reads every email.

No ticket numbers, no chatbots. Write to us and a person who actually built the app will answer.

Common questions

How do I delete my data?

Our apps store data locally on your device. To delete all data, simply uninstall the app — nothing remains anywhere else, because nothing was ever sent anywhere else.

Is my data secure?

Yes. Your data stays on your device and is never sent to our servers. Privacy is an architectural decision in every app we build.

How do I report a bug?

Email support@genuelabs.com with what happened and your device model. Screenshots help enormously.

Can I request a feature?

Absolutely — we love hearing from users. Send your ideas to support@genuelabs.com. Every idea is read by the people who would build it.