We're here to help you manage your medications effectively. Find answers to common questions below or contact us directly.
Tap the + button on the home screen, enter your medication details, set the alert times, and tap Save.
When adding a medication, you can set multiple alert times. Make sure notifications are enabled in your device settings.
Yes! The app automatically saves your medication intake history once you mark a dose as taken. This historical data is permanently stored and used for the calendar view, statistics, and PDF reports. Premium users can access a detailed calendar view showing their complete medication history.
Tap the crown icon in the app or go to Settings > Premium Subscription to unlock:
Go to Settings > Personalization > Data Management. You can export all your medications, history, and settings to a backup file and import it later or on another device.
You can manage your subscription through your device's App Store settings. Go to Settings > [Your Name] > Subscriptions.
Yes! All your medication data and history is stored locally on your device. We do not collect or store any personal health information on our servers.
Please check that notifications are enabled for Medication Alert in your device settings. Also ensure Do Not Disturb mode is not blocking notifications.
Make sure you've selected the correct days when setting up your medication schedule. You can edit this in the medication settings.
Premium users can customize the app's color theme. Go to Settings > Theme Color and choose from various color options or use the color picker for unlimited customization.
Yes! Go to Settings > Language and select from English, Russian, or Georgian.
Premium users can export their medication history as a PDF report. This feature is available in the app and includes all your historical medication data.
Email: support@genuelabs.com
Response Time: We typically respond within 24-48 hours
Languages: English, Russian, Georgian